Shipping policy

At Matchearn, we aim to deliver your order quickly, safely, and efficiently. Please review the shipping details below before placing your order.

📦 Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• Once your order has shipped, you will receive a confirmation email with tracking information.

🌍 Shipping Destinations

We currently ship to most countries worldwide, including:

• United States

• Canada

• United Kingdom

• Australia

• New Zealand

• European Union countries

• Asia-Pacific regions

📌 If your country is not listed at checkout, please contact us at support@matchearn.com

🚚 Shipping Methods & Estimated Delivery Time

Please note: Shipping time may vary slightly depending on destination and customs clearance.

💰 Shipping Rates

• Standard Shipping: Calculated at checkout based on location and weight.

• Express Shipping: Optional upgrade available at checkout for faster delivery.

• Free Standard Shipping: On orders over USD 75 (selected regions only).

🛃 Customs & Import Taxes

• International orders may be subject to customs fees, import taxes, or duties, depending on your country’s regulations.

• Customers are responsible for any additional charges upon delivery.

• We are not responsible for delays caused by customs clearance.

📦 Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can track your shipment through the provided link or on our Track Your Order page.

❗Delivery Issues

If your package is lost, delayed, or arrives damaged:

1. Contact us immediately at support@matchearn.com

2. Include your order number and a brief description of the issue

3. We’ll do our best to assist and resolve the problem promptly

Thank you for shopping with Matchearn – where fashion meets confidence and comfort.